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Privacy Policy
For work candidates, family members of work candidates, or other individuals whose information has been provided by work candidates

Last modified on 29 September 2023

Tencent (Thailand) Company Limited (hereinafter referred to as “Tencent” or “We”) places great importance on protecting the Personal Data of work candidates, family members of work candidates, or other individuals whose information has been provided by work candidates (hereinafter referred to as “you”). We want to assure you that we will protect and handle your personal data in compliance with the Personal Data Protection Act B.E. 2562 (hereinafter referred to as “Personal Data Protection Law”). We have established this Privacy Policy to explain how we use the Personal Data we receive from you and to inform you of your rights as the Data Subject. To ensure that you have a comprehensive understanding of the details as stipulated by the Personal Data Protection Law, Tencent recommends that you carefully read and understand the various provisions under this Privacy Policy in detail.

Tencent (Thailand) Company Limited’s affiliated companies refer to one or more legal entities, including but not limited to:

  1. Tencent Online (Thailand) Ltd.
  2. Webspace Ltd.
  3. MWEB Portal (Thailand) Ltd.
  4. Levelup Online Co., Ltd.
  5. Topspace (Thailand) Co., Ltd.
  6. WeChat (Thailand) Co., Ltd.

1. Definition

Vocabulary Definition
Personal Data Information that enables the direct or indirect identification of an individual but excludes data concerning the deceased person
Data Controller Tencent, as an entity with decision-making authority, determines the collection, use, or disclosure of personal data
Data Subject Individuals who are data subjects include work candidates, family members of work candidates, or other individuals whose information has been provided by work candidates (hereinafter referred to as “you”)
Data Processor Individuals or legal entities who process, use, or disclose Personal Data on the orders or on behalf of Tencent
Individual Natural person
Sensitive Data

Personal Data that is inherently sensitive and may pose a risk of unfair discrimination includes, but is not limited to, race, ethnicity, political opinions, religious or philosophical beliefs, sexual orientation, criminal records, health information, disabilities, labor union membership, genetic data, biometric data, or any other data that may similarly affect the data subject as specified by the Personal Data Protection Committee

2. Processed Personal Data, Purposes, and Legal Basis

  1. Tencent will process your Personal Data for the purposes that have been informed to you prior to or at the time of collection.
  2. Tencent will directly collect Personal Data from you. In case where data is collected from other sources, Tencent will adhere to the strict requirements of Personal Data Protection Law.
  3. You are required to provide Personal Data to comply with the law, contract or due to the necessity to provide Personal Data for contract initiation. Failure to provide such data may impact the relevant proceedings.
Personal Data that may be collected / processed The purpose of collection, uses, or disclosure of your Personal Data Legal basis
  1. Personal data that work candidates have submitted during the application and hiring process, including but not limited to:
    1. Name - Family Name
    2. Gender/Age
    3. Residential Address/ Current Address, Copy of Household Registration
    4. National Identification Number/ Copy of National Identification Card/Passport Number/ Copy of Passport
    5. Phone Number/ Contact Information
    6. Marital Status/Copy of Marriage Certificate (if applicable)
    7. Photography
    8. Autography
    9. Nationality Information
    10. Religious Information
    11. Special Abilities, Hobbies
    12. Physical Information (Height/Weight)
    13. Criminal Record/ Reference Check
    14. Health Information/ Disabilities
  2. Necessary Educational Information for Employment, including data related to:
    1. Educational Qualifications
    2. Employment History/ Work Certificates/ Workplaces
    3. Development related to work/ Training Information/ Skill Tests relevant to work
    4. Military Service Information
  1. To assess qualifications for entering the personnel selection process of appointment or employment, including interview stages, evaluation stages and the process of offering the employment contract to you.
  2. To verify previous work history for the purpose of making an informed decision on employment acceptance.
  3. To assess suitable job positions based on the personality, characteristics, knowledge, and abilities of the work candidates.
  4. To create a record of the work candidates’ history for Tencent’s documentation purposes.

Contractual Basis

Legitimate interests

Consent basis
Financial Information includes salary base and bank account number to consider remuneration arrangements for the employment of the work candidates.

Contractual Basis
Health examination results (blood type and blood test results), addiction substances, pre-existing medical conditions, genetic disorders, and serious contagious diseases.
  1. To conduct a pre-employment health check of work candidates before their commencement of employment.
  2. To prevent serious contagious diseases as mandated by the regulations of the Ministry

Legitimate interests

Legal Obligation
Emergency contact information, such as name, phone number, and contact location. To contact in case of necessity or emergencies, such as notifying about incidents or accidents involving the work candidates

Legitimate interests
Family information, such as names of parents, siblings, spouse, and children To facilitate communication and coordination in compliance with social security laws and other relevant regulations, as well as ensuring workplace safety.

Legal Obligation
Identification information of reference persons provided by the work candidates
  1. To verify the information of the work candidates through the reference persons.
  2. To verify the previous work history of the work candidates through the reference persons.

Legitimate interests
Data obtained from Closed-Circuit Television (CCTV) Cameras
  1. For the prevention of dangers to life, body, or health, as well as for ensuring safety within Tencent’s premises and locations, through Closed-Circuit Television (CCTV) cameras
  2. For legitimate interests of Tencent, which does not affect your fundamental rights in personal data.

Vital Interests

Legitimate interests

3. Personal Data that we collect and use

The sources / methods of collecting Personal Data Lists of Personal Data that may be collected
We collect data from you by requesting or inquiring about that information directly from you, or gather your data from other sources, such as external agencies, recruitment companies, LinkedIn, JobsDB, etc. The Personal Data that may be collected, used, or processed as specified in Section 2.

4. Retention period for the collection of Personal Data of work candidates is as follows:

Types of Personal Data Retention Period
Personal Data filled out by work candidates in the job application form and as presented in the supporting documents such as, Name-Family Name, address, personal photography, copy of ID card, copy of passport, telephone number, financial information, emergency contact information, relatives’ information, etc. It will be retained for as long as necessary according to the purposes of data collection. However, if Tencent has not yet considered your application for the applied position, Tencent will retain your information for a period of 5 years from the application date or from the date of your last application update. This allows us to potentially contact you for future positions that might be suitable for you.
Health examination results (blood type and blood test results), addiction substances, pre-existing medical conditions, genetic disorders, and serious contagious diseases. It will be retained for as long as necessary according to the purposes of data collection.
Data obtained from Closed-Circuit Television (CCTV) cameras It will be retained for as long as necessary according to the purpose of data processing

However, after the aforesaid period, we will:

  • delete, destroy when the use of Personal Data is no longer necessary; or
  • make your Personal Data unable to identify you for other beneficial purposes.

5. Disclosure of your Personal Data to external parties

In order to fulfill the purposes specified in this Privacy Policy Tencent may disclose your Personal Data to the following external parties:

  1. Affiliated companies and group companies located abroad, including executives, board members, employees, contractors, and/or personnel within those companies, to the extent permitted and necessary for the processing of your Personal Data
  2. Hospital or healthcare facility
  3. Agencies, Contractors, and/or Service Providers who provide service to Tencent, acting as data processors, such as Recruiters, etc.
  4. Government agencies, state organizations, independent organizations, regulatory bodies, or other entities as required by law. This may include official who exercises legal authority such as, courts, the Royal Thai Police, Social Security Office, Anti-Money Laundering Office, and Revenue Department, etc.

6. The disclosure or transfer of Personal Data to foreign countries

In certain cases, for the benefit or necessity to achieve the purposes related to Personal Data processing as stated above, Tencent may be required to disclose your Personal Data to oversea entities, which may have different data protection standards from those in Thailand. This is because Tencent has the group companies located abroad and may conduct business or transactions with oversea companies. Therefore, we may need to disclose your Personal Data to those companies. Additionally, Tencent may store your data on computer servers or cloud service providers located abroad and may process the data using programs or applications provided by oversea service providers. However, for the disclosure or transfer of Personal Data to foreign countries in whatsoever case, Tencent shall comply with the Personal Data Protection Act B.E. 2562 (2019).

7. Your rights as the Data Subject under the Personal Data Protection Law

The Personal Data Protection Act B.E. 2562 (2019) aims to enhance the control that you have over your Personal Data. You can exercise your rights under the Personal Data Protection Act B.E. 2562 (2019), which has the following details:

  1. The right to withdraw your consent (unless the consent withdrawal is restricted by law or contract that benefits you as the Data Subject.)
  2. The right to access, obtain, and request disclosure of the source of your Personal Data that we collect, unless we have the right to refuse your request under the law or a court order, or if your request may adversely affect the rights and freedoms of other individuals.
  3. The right to request the rectification of your inaccurate or incomplete Personal Data in order to ensure its accuracy, currency, completeness, and to prevent any misunderstandings.
  4. The right to suspend the use of your Personal Data in any of the following situations:
    1. When we are conducting an examination based on your request to rectify your Personal Data for its accuracy, completeness and currency.
    2. Your Personal Data is collected, used, or disclosed without your consent or against the law.
    3. When your Personal Data is no longer necessary for the purposes, we have informed you during the collection process, but you wish us to continue storing the data for the exercise of your legal rights.
    4. When we are verifying the legal grounds for the collection, use or disclosure of your Personal Data for public interest purposes due to the fact that you have exercised your right to object to the collection, use or disclosure of your Personal Data.
  5. The right to object to the collection, use, or disclosure of your Personal Data, unless we have legitimate grounds to reject your request in accordance with the law.
  6. The right to request the deletion, destruction, or anonymization of your Personal Data, making it unable to identify you as the Data Subject.
  7. The right to request the transfer of your Personal Data to another Data Controller or to yourself, in certain circumstances and as permitted by law.
  8. The right to lodge a complaint if Tencent violates or fails to comply with the Personal Data Protection Act B.E. 2562 (2019).

8. The security of your Personal Data

We have implemented appropriate measures to ensure the security of your Personal Data, both in technical and managerial aspects to prevent data loss, unauthorized access, destruction, alteration, modification, or unauthorized disclosure of Personal Data. In addition, we have established a comprehensive data protection policy that is publicly available within our organization, which includes guidelines and practices to ensure the confidentiality, integrity, and availability of Personal Data. We regularly review and update the aforesaid internal policy, including this Privacy Policy as necessary to ensure their effectiveness.

9. Amendment of this Privacy Policy

This privacy policy may be occasionally revised or amended. If there are changes or additions that impact the processing of your Personal Data, we will announce any such changes through our website and/or notify you directly via email to inform you of the amendments. However, Tencent recommends that you periodically review this privacy policy for any updates or amendments.

10. Contact Channels

If you have any questions, concerns, or inquiries regarding the protection of your Personal Data, data collection, usage, disclosure, or exercise of your rights, or if you have any complaints, you can contact us through the following channels:

Data Controller: Tencent (Thailand) Company Limited

Contact Place:
8 T One Building, 10th Floor, 11th Floor, and 12th Floor (Unit 3-5), Soi Sukhumvit 40, Sukhumvit Road, Phra Khanong, Khlong Toei, Bangkok 10110
Telephone: 02-833-3000
Fax: 02-833-3113

Data Protection Officer

Contact Place:
8 T One Building, 10th Floor, 11th Floor, and 12th Floor (Unit 3-5), Soi Sukhumvit 40, Sukhumvit Road, Phra Khanong, Khlong Toei, Bangkok 10110
Telephone: 02-833-3000

Email:

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