How to Contact Us

If you have any questions, doubts on how to manage cookies, or concerns about the cookies policy, please contact us at the contact information below. The detail of doubts and questions are necessary to specify. Otherwise, the Company reserves the right not to answer any unspecified questions or doubts.

• Name: Tencent (Thailand) Company Limited
• Contact Address: No. 8 T-One Building, 10th, 11th, and 12th Floor (Unit 3-5), Sukhumvit 40, Sukhumvit Road, Phra Khanong Sub-district, Khlong Toei District, Bangkok 10110
• Telephone: 02-833-3000
• Fax: 02-833-3113

Data Protection Officer:  or by mail to the address above (Attention to Data Protection Department)

What is a cookie?

Cookies are small text files placed on computers and other devices to collect data. We may automatically collect data from you through cookies or similar technologies when you visit our website. The cookies we use are categorized based on their usage and objectives, which includes Strictly Necessary Cookies for the basic functioning of the website, Performance Cookies for enhancing the functionality of the website.

How do we use cookies?

We may collect data through cookies to improve your user experience when visiting our website. This includes enhancing the overall usability and convenience of our website to make it faster and more efficient for you to use. In some cases, we may need to involve third-party partners to assist with these improvements. It could involve the use of Internet Protocol (IP) addresses and cookies to analyze statistical usage data on our website.

Type of Cookies

We may further explain in the table below how we use each type of cookies on our services. All or some cookies may reside on your browser. Your browser may allow you to disable or manage cookies. However, please be aware that doing so may limit our ability to customize your experience, and certain parts of our services may not function properly.

Third-party Cookies

We may use cookies from third-party partners on our website to analyze how you visit our website and understand how to improve your browsing experience while you visit our website. These cookies may track various aspects such as the duration of your visits and the pages you view on our website. You can learn more about privacy policy for third-party cookies on our website by referring to the details provided below:

Google Analytics: https://support.google.com/analytics/answer/6004245

Managing Cookies

You can manage cookies on our website through browser settings, and you have the choice to change these settings by accepting, rejecting or deleting cookies. If you choose to change these settings, you may find that our system or services may not function at their full efficiency. The settings for managing cookies may vary across different types of browsers. Therefore, to manage cookies effectively, you should check the settings on your specific browser.

We understand that you may want to know more about cookies. Here are some useful resources that provide detailed information about types of cookies, how they are used, and how you can manage your cookie preferences: www.aboutcookies.org or www.allaboutcookies.org Please click below for detailed information on how to disable and delete cookies in some commonly used browsers:

• Mozilla Firefox®
• Microsoft® Internet Explorer
• Google Chrome™
• Safari®

We use certain other tracking technologies in addition to cookies:

• Web Server & Data Base: Our website automatically collects data to help us monitor and protect the website, as well as analyze user behavior and improve the user experience, the collected data includes:
  • IP address and browser type
  • Device operating system and other technical facts
  • City, State, and Country from which you access our website
  • Page visited, viewed articles, and records of interactions
  • Information or text entered or submitted
  • Links or buttons clicked to access contents
  • URLs visited before and after using our services.

Changing Cookies Preference

Apart from being able to use browser tools control and manage cookies, you can also adjust cookies preference on our website. For more information on how to customize these preferences, please visit the website’s cookies preference here.

However, we would like to inform you that disabling certain cookies may impact the functionality of the website and could even prevent you from accessing or using some parts of our services.

Do Not Track signals

Some browsers transmit Do Not Track (DNT) signals to websites. Due to the lack of a common interpretation of DNT signals, we do not currently alter, change, or respond to DNT requests or signals from these browsers. We continue to monitor and oversee various activities and will only respond to DNT signals as necessary.